FAQs

Processing time 

As each item is handmade to order, please allow time between order and delivery (different from shipping time). Manufacturing time depends on the nature of the item. It generally takes one week to make the items. 
Ready to ship items will be shipped within a week.

Packaging

Small items such as chokers, cuffs and small jewellries are inserted into organza pockets, with a nice flyer (graphic art designed by Mona Purple Pony).

Small items are then carefully packed in a padded enveloppe to guarantee a delivery in perfect conditions.

Shipping informations

Please refer here.

Exchanges & Returns

Once the payment is received, no exchanges or refunds will be issued. All sales are final as each item is handmade to order for you.
Please carefully read the description of each product. If you are not sure about your size of if you have any other questions, do not hesitate to send a message using the form below.

Materials & Care

All accessories sold on WBC are cruelty-free, means that no animals were harmed in the production of the material used and so in the manufacturing process. Leather-free materials are hard to find but WBC is still looking for the best product quality.

PVC : waterproof, sunlight and cold resistant. Clean with water and soap after wear, then air-dry or dry with a soft and clean cloth. 

Size

Size depends on the nature of the item. You can find the details in the description of each products if applicable.

If you don't find your size, please send a message before purchase.

Some items need a custom size. Please leave your mesurements in the comment section through check out.

If you missed this step, send me an email asap wih your order information and required mesurements. Please note that only orders provided with measurements will be proceed in priority. Any orders without this information will be skipped over to the next on the queue.

Customs

Custom requests are closed.

Collaborations

WBC is open to any suggestion for collaboration with any kind of artists. Do not hesitate to contact me by email to discuss your project.

Partnerships

WBC is open to any proposal of partnerships. Please send an email to discuss the terms and conditions.

Stockists & Retailers

Please send an email to discuss the terms and conditions.

 

Any additional questions ? Please contact the customer service via the contact form below :